IT SUPPORT FOR ARIZONA BUSINESSES
IT Support That Gets Your Business Back to Work.
Mogollon Technology Group provides professional IT support in Show Low and throughout Arizona, helping businesses resolve computer, software, connectivity and everyday technology problems with responsive service and clear communication.
WHEN TECHNOLOGY GETS IN THE WAY
Your Employees Have Work to Do. IT Problems Shouldn’t Stop Them.
A computer that won’t cooperate, software that isn’t working, a printer problem or unreliable connectivity can quickly turn into lost time and frustrated employees.
MTG provides practical business IT support focused on identifying the problem, getting people working again and helping prevent the same issue from becoming a recurring disruption.
The goal isn’t just to fix technology. It’s to keep your business moving.
PRACTICAL BUSINESS IT SUPPORT
Help With the Technology Your Business Uses Every Day.
Computers & Workstations
Troubleshooting and support for Windows computers, laptops and everyday workstation problems that keep employees from getting their work done.
Software & Applications
Help installing, configuring and troubleshooting business software and applications your employees rely on every day.
Printers & Peripherals
Support for printers, scanners, displays and other connected devices when they aren’t working the way they should.
Connectivity & Network Issues
Troubleshooting for Wi-Fi, Internet access, VPNs and network connectivity problems affecting your employees and devices.
Microsoft 365 & User Accounts
Assistance with Microsoft 365, Outlook, OneDrive, user accounts, passwords, MFA and common access problems.
Remote & Onsite Assistance
Fast remote support for issues that can be resolved from anywhere, backed by onsite service in the White Mountains when hands-on help is needed.
IT SUPPORT IS ABOUT PEOPLE
Technical Support Without the Technical Attitude.
Getting help with technology shouldn’t mean being talked down to, bounced between people or left wondering what’s happening. MTG combines technical experience with the customer service businesses should expect from their IT partner.
We Listen
We take time to understand the problem and how it’s affecting your work before jumping to a solution.
We Explain
Clear answers in language you can understand, without unnecessary technical jargon.
We Follow Through
We keep you informed, take ownership of the issue and make sure you understand what comes next.
We Respect Your Time
Your employees have work to do. IT support should help them get back to it with as little disruption as possible.
Technical expertise solves the problem. Great customer service makes the experience better.
SUPPORT WHERE YOU NEED IT
Remote When It’s Faster. Onsite When It’s Needed.
Not every technology problem requires an onsite visit. MTG uses remote support whenever it provides the fastest, most practical way to get you working again, with onsite service available for businesses in the White Mountains when hands-on assistance is needed.
Remote IT Support
Many software, account, configuration and troubleshooting issues can be resolved remotely, allowing us to respond quickly without waiting for an onsite visit.
Good for:
- Software troubleshooting
- Microsoft 365 and account issues
- Configuration problems
- User assistance
- General workstation troubleshooting
Onsite IT Support
Some problems require someone physically at your business. MTG provides onsite support throughout the White Mountains for issues that can’t reasonably be resolved remotely.
Good for:
- Hardware problems
- Network and connectivity issues
- Equipment installation
- Printer and peripheral problems
- Hands-on troubleshooting
OCCASIONAL HELP OR ONGOING SUPPORT?
IT Support When You Need It. Managed IT Before You Need It.
Some businesses need help solving an occasional technology problem. Others need someone continuously responsible for keeping their technology supported, maintained and secure. MTG offers both approaches.
IT Support
Best for businesses that need help as issues arise.
✓ Remote troubleshooting and assistance
✓ Onsite support when needed
✓ Software and workstation problems
✓ Network and connectivity troubleshooting
✓ Project and one-time technical assistance
Remote IT Support: $125/hour
Onsite IT Support: $150/hour
Managed IT
Best for businesses that want ongoing technology management and support.
✓ Proactive monitoring and maintenance
✓ Patch management
✓ Endpoint security
✓ Employee IT support
✓ Microsoft 365 administration
✓ Technology planning and guidance
Managed Essentials: starting at $75/user/month
Not sure which approach fits your business?
We’ll help you determine whether occasional support or ongoing managed IT makes the most sense.
Compare Managed IT Plans ->
ALREADY AN MTG CLIENT?
Need Help Right Now?
Existing MTG clients can use our Support page to start a secure remote support session or install the MTG Support Agent when instructed by a technician.
For new support requests or businesses that aren’t currently MTG clients, use our Contact page to get started.
NEED IT HELP?
Let’s Get Your Technology Working for You Again.
Whether you’re dealing with an immediate technology problem or looking for a more reliable way to support your business, tell us what’s going on and we’ll help you determine the right next step.
Initial business consultations are complimentary.