How Can We Help?

Get remote assistance from Mogollon Technology Group or install the MTG Support Agent when instructed by an MTG technician.

Start a Remote Support Session

Working with an MTG technician now? Click below to download and run the temporary Splashtop SOS support app. No installation is required. Once it opens, provide the 9-digit session code to your MTG technician.

Install the MTG Support Agent

If an MTG technician has asked you to install the support agent, choose your device below to download the appropriate installer.

Windows

Mac

Android

Protect Yourself From Remote Support Scams

Only allow remote access when you are actively working with Mogollon Technology Group. Never provide remote access, passwords or verification codes to an unexpected caller or unknown person claiming to provide technical support.

If you’re ever unsure whether a support request is legitimate, contact MTG directly before allowing access to your computer.

Contact MTG Support

If you’re having trouble starting a remote session or installing the support agent, contact Mogollon Technology Group and we’ll help you get connected.